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If an appeal is denied, make it standard to explain why it has been denied

AstroStqr✧

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#1
Ban appeals are wack. Sometimes they make sense, many times they don't. One of the more confusing times is when an appeal is denied. More than likely not the appeal will just be "Denied, Locked" without reasoning provided. This is confusing because a player sometimes has no idea what they've done wrong. One example of this is my latest ban appeal for in-game (yes I'm egotistical); it was denied without response. I'm not trying to shun hate on Noah but I would have appreciated if I was told why it was denied, as I had to go find a senior mod (Joo) to explain why it was denied. If it was simply stated in the appeal, it would save time for both player and staff.

To fix this, just make it required to provide a reason for all ban appeals on being denied. Some staff already do this, but some don't. As it's already chaotic within the staff team, having organization even as minimal as this can cut down on the hassle.

Also to quickly jump on this matter, there's been times recently where evidence has not been provided on a ban appeal where the player was claiming they were not hacking / confused on what they were banned for. Please keep check on this !!11!

Shoutout to @PigMatt go read his thread btw https://skycade.net/threads/appealing-system-3.30067/
 

PigMatt

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#2
A reply as simple as the one i made below would be better then some of the current ones. Nice suggestion +1

You said swearwords in chat.
http://prntscr.com/p5w689
Denied, locked.
THANKS FOR SHOUTOUT ILY
 

Fancy_Dinners_

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#3
Agree, some members won't know why their appeal was denied. This would help players correct their appeals
 

SilklySoft

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#4
I agree it’s just some staff do which is great others just need to work on this but it isn’t that much of an issue as you can easily msg a staff member
 

Dictator_Alideen

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#5
A reply as simple as the one i made below would be better then some of the current ones. Nice suggestion +1


THANKS FOR SHOUTOUT ILY
no they know what they did wrong the whole point of this is so they know why they got denied i.e. appealed to early, not enough info etc etc
 

TheDarknessKing

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#6
Ban appeals are wack. Sometimes they make sense, many times they don't. One of the more confusing times is when an appeal is denied. More than likely not the appeal will just be "Denied, Locked" without reasoning provided. This is confusing because a player sometimes has no idea what they've done wrong. One example of this is my latest ban appeal for in-game (yes I'm egotistical); it was denied without response. I'm not trying to shun hate on Noah but I would have appreciated if I was told why it was denied, as I had to go find a senior mod (Joo) to explain why it was denied. If it was simply stated in the appeal, it would save time for both player and staff.

To fix this, just make it required to provide a reason for all ban appeals on being denied. Some staff already do this, but some don't. As it's already chaotic within the staff team, having organization even as minimal as this can cut down on the hassle.

Also to quickly jump on this matter, there's been times recently where evidence has not been provided on a ban appeal where the player was claiming they were not hacking / confused on what they were banned for. Please keep check on this !!11!

Shoutout to @PigMatt go read his thread btw https://skycade.net/threads/appealing-system-3.30067/
I Agree with astro on this one as i have seen many ban appeals with Just

Denied, Locked
Appeal, (So and so Amount of time later) For a Possible reduce
 

Dictator_Alideen

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#7
I Agree with astro on this one as i have seen many ban appeals with Just

Denied, Locked
Appeal, (So and so Amount of time later) For a Possible reduce
So why did you dislike my comment lol.
 

Xechro

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#10
+1 this should be standard practice without people having to suggest it.


not like i've ever had this problem because haven't had to appeal a lengthy ban on here yet nerds.
 

Ethuc

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#11
I kinda disagree and agree at the same time, when i was staff on other servers we would mostly deny everything except for complete admissions to their punishment and effort around improving themselves, but would only put "Accepted" or "Denied" because we didn't want people all admitting just because they saw others get accepted for it.

At the same time being denied recently I have no idea if there's any point in trying to appeal again. If the staff want people to learn their lesson then obviously guiding the punished would be alot better in my opinion. Also maybe a thing that stops the staff that banned you, cannot deny your appeal afterwards, rather another staff member, mostly because if one staff doesn't like you (even if they don't admit it) then there could be a chance of bias denies and ban options.

(Mostly speaking from experience, I've known servers and staff that just pick on one person)
having different perspectives that aren't just one person's negative feelings towards another could help out the legitimacy of punishments.
 

Dictator_Alideen

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#12
You litterally said you disagree
"no they know what they did wrong the whole point of this is so they know why they got denied i.e. appealed to early, not enough info etc etc"
"the whole point of this is so they know why they got denied i.e. appealed to early, not enough info etc etc"
I did not disagree I stated the example he gave was wrong and told him what the practice actually should be so take away my dislikes as I literally corrected him and showed what the message should actually have rather then just showing the evidence actually tell them why.
@Crazy Mazy
 
Last edited:

DuckyZxe

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#13
Good suggestion, Locked
 

PigMatt

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#14
no they know what they did wrong the whole point of this is so they know why they got denied i.e. appealed to early, not enough info etc etc
I do notice that now, i meant that more if they didn't know what they did wrong. I still think that reply is better then some. Here is a better reply tho.

Thanks for appealing! You were asked to appeal on March 1st, 2019. Please wait until that date before submitting another ban appeal.
If you have any questions please don't hesitate to message me.
Denied, locked.
 

Dictator_Alideen

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#15
I do notice that now, i meant that more if they didn't know what they did wrong. I still think that reply is better then some. Here is a better reply tho.

Thanks for appealing! You were asked to appeal on March 1st, 2019. Please wait until that date before submitting another ban appeal.
If you have any questions please don't hesitate to message me.
Denied, locked.
Also add the reason why the appeal was specifically denied i.e. not enough effort, appealed before 2 weeks etc
 

YS8

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#16
Yeah deffo +1 It could give insight into why they got banned and could prevent more backlash
 

AstroStqr✧

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#17
we would mostly deny everything except for complete admissions to their punishment and effort around improving themselves, but would only put "Accepted" or "Denied" because we didn't want people all admitting just because they saw others get accepted for it.
System works different here, all bans / mutes must have proof behind them. Admitting to something doesn't necessarily set an example for an unban, all punishments vary in their own ways.
 

xChocobear

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#18
Tbh the Denied Locked is super annoying, especially when they take a while to respond, mostly cause it feels like they didn't even read it with that type of response.
 
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