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My keys

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Junior

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#1
So on the 12th I bought some keys on the store and i used them and got all my stuff from them so i did /is and it did not works soo i /hub to reload and when i came back on all my stuff that i got from my keys were gone i told ricky he said he would help but he was really busy at the time so he forgot and still tell this day i have not got my keys if someone could help me out and get them keys back it was 10 keys My in game name is (Juniorityy) Thank you
 

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MrSwalbert

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#2
Heya!

I'm really sorry that you lost your keys. Unfortunately, for us to reimburse you, we'd need video proof of the keys actually disappearing.
I understand that it really sucks and that you likely don't have this proof.

Sorry again.
 

Junior

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#3
Can i get a refund???? bc i spent money on that and i think Vik saw me buy them and i msg him right when it happened so idk
 

MrSwalbert

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#4
Unfortunately not. When making a purchase on Skycade, you agree to a "no refunds" policy.

The only time where you can be reimbursed is when you can prove that you have actually lost your keys due to an error.
 

Junior

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#5
There was an error because it’s the new skyblock so i don’t get why i can’t get my keys that i spent money on and i don’t get why i haft to have proof because it was just a normal day it’s not like i’m going to be recording and knowing my stuff from my keys would just disappear.
 

BirthToBabies

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#6
you're not getting anything if u dont have proof so shut up and deal with it
 

Junior

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#7

BirthToBabies

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#8
Lol your funny coming into my conversation.
yea and u funny thinking u gonna get s**t so i guess we both got something in common
 

Junior

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#9
yea and u funny thinking u gonna get s**t so i guess we both got something in common
cool

Unfortunately not. When making a purchase on Skycade, you agree to a "no refunds" policy.

The only time where you can be reimbursed is when you can prove that you have actually lost your keys due to an error.
just forget about it i will probably get some more later of something.
 
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